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GyaniX

Retail, hospitality, delivery & customer service

Shops, hotels, restaurants, deliveries, call centres and customer care.

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A Free Basic Assessment is a short beginner check: no payment, no proctoring, results with every answer explained.

Retail, hospitality, delivery & customer service

Free Basic Assessment

Customer Service Basics

For anyone who deals with customers — in a shop, on the phone or online — checking basic service skills.

8 questionsabout 10 minNot proctoredEnglish

Free — no payment or card

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Retail, hospitality, delivery & customer service

Free Basic Assessment

Delivery Work Basics

For delivery riders and anyone interested in delivery work, checking road safety, handover and customer basics.

8 questionsabout 10 minNot proctoredEnglish

Free — no payment or card

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Retail, hospitality, delivery & customer service

Free Basic Assessment

Hospitality Basics

For people interested in hotels, restaurants and guest services, checking basic guest care, service and hygiene knowledge.

8 questionsabout 10 minNot proctoredEnglish

Free — no payment or card

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Retail, hospitality, delivery & customer service

Free Basic Assessment

Retail Shop Basics

For shop owners, cashiers and sales staff, checking basic billing, pricing, stock and customer-help knowledge.

8 questionsabout 10 minNot proctoredEnglish

Free — no payment or card

Try it →

What an online assessment can show: An online assessment checks what you know about serving customers and day-to-day operations. It does not observe you at work.

Retail, hospitality, delivery & customer service · GyaniX